Return Policy

Return Window

You may request a return within 7 days of delivery for eligible electronics and accessories.

Conditions for Return

• The product is unused and in original working condition
• Original packaging, box and accessories are intact
• All tags, labels and seals are attached
• A valid invoice/order confirmation is available

Non-Returnable Items

• Used or activated products (e.g. mobiles with SIM/account activated)
• Products damaged due to misuse by the customer
• Customized or made-to-order products
• Personal care and hygiene-related accessories (if applicable)
• Products explicitly marked "Non-returnable" on the product page

How to Request a Return

Email your return request along with your order number to fragemix0@gmail.com. Our team will review and share the next steps, including pickup or drop-off instructions.

Related Policies

Once your returned product passes inspection, please refer to our Refund Policy for timelines, or our Cancellation Policy if you'd like to cancel before shipment instead.

Contact Us

FRAGEMIX PRIVATE LIMITED
Sh-05, Noor Cottage- Kadam Chawl, Scout Camp Road, Jogeshwari West, Mumbai, Maharashtra, 400102
Phone: +91 9545410920
Email: fragemix0@gmail.com